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Principle 12: Management implements control activities through policies. The Town has an employee handbook that is regularly updated to communicate policies to employees. Additionally, the Clerk - Treasurer regularly works with departments and employees who handle financial transactions to recommend and ensure best practices. All procedures are in writing and communicated frequently to all relevant employees. Policies are available both electronically and in hard copy form. COMPONENT FOUR: INFORMATION AND COMMUNICATION Principle 13: Management uses quality information to achieve the political subdivision's objectives. The Town strives to lead in the areas of financial transparency and accountability. By adopting standards and investing in systems that exceed State mandated minimums, Town management provides employees and stakeholders with high quality information and informatics systems. The Clerk -Treasurer's Office attends training and industry seminars to stay abreast of changes and developments in requirements and communicate that information effectively to impacted employees. Principle 14: Management internally communicates the necessary quality information to achieve the political subdivision's objectives. Internal communications on internal controls are communicated through adoption of formal policies by relevant boards and commissions and/or the legislative body or documented through memos from the Clerk -Treasurer or relevant Department Head. Internal memos and reports are maintained to document communication. Principle 15: Management externally communicates the necessary quality information to achieve the entity's objectives. Communications with the State Board of Accounts, other State agencies, grantor agencies and regulatory agencies are documented by email, memos, letters and other forms of written correspondence. Logs are kept for information provided verbally. All documents are maintained in accordance with the Town and state's record retention policies. Reports and policies are cross checked for accuracy, relevancy and timeliness of information.